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Return Policy

We accept returns within 30 days for any reason. We will reimburse all shipping fees associated with the return. Please ship the item back to us in the original box and use tracking.
You may also contact us for a pre-paid return label.
Please keep the red security tag attached to your item or the return policy is void.
Please send item to:
Onquestyle Returns

17751 Sky Park Circle, Ste G

Irvine, CA 92614
-Packages that are refused at customs or never picked up from customs will be subject to a $50 fee plus applicable restocking fees.
-Any shipping fees paid by the buyer are non-refundable.
-Hermes products will only be returnable with prior approval from On Que Style. Please contact us prior to shipping.
International orders will be claimed as used merchandise, valued at the price it was sold for. We will not claim any package as a gift, no exception. On Que Style is not responsible for international customs fees and taxes. Packages that are refused at customs will not be returnable. Orders over $250 will require a signature confirmation.
Once you receive your item, please review to confirm it is the correct item and is not altered, or damaged. If the item is incorrect, damaged and/or altered, please contact us at our store immediately.
Please contact us with any questions.